Churcham Business Park
Stone End Farm
Tel: 01452 238287
On-Demand Supplies - Supplying Plumbing and Electrical Supplies to Home and Trade
SUPPLYING PLUMBING AND ELECTRICAL SUPPLIES TO HOME AND TRADE
On-Demand Supplies is an independent online provider of plumbing and electrical goods supplying to the facilities, plumbing and electrical industry. We were established in 2010, with the aim of providing the right product, at the right time, at the right price, in a responsible way. This has led us to view our business more as a service than just a standard supply company. We stock anything from valves and fittings, to tools and water tanks. Check out our website to view all of the products we stock.
We have a straight forward returns policy and offer free delivery on all orders over £50.
PAYMENT METHODS & PRIVACY
We accept Paypal and all major credit cards.
Payments are collected through our Secure Payment Gateway which is PCI-DSS compliant for all PC, Tablet and mobile platforms. We do not hold any sensitive payment information on our servers.
From time to time you may be contacted by us for promotional purposes which will be relevant to your purchase. You will be given the option to opt out of this contact and we will not share any of your personal information with any other company.
Unless the product has been purchased specifically for you e.g. part of full heating systems , you may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within one week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. If the reason for the return is due to our error we will send you a pre-paid return postage label - instructions will be provided once a return is requested. We'll notify you via e-mail of your refund once we've received and processed the returned item.
On-Line Trader of Plumbing & Electrical Products
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