*FREE COURSES* January to March Course Schedule 2018


Confidence & Motivation

16th – 19th January - 9:30am – 4:30pm

Level 1 qualification suitable to improve everyday skills

  • Developing personal confidence
  • Plan finances using universal credit
  • Advantages & disadvantages of borrowing money
  • Different types of behaviour
  • Using feedback in a positive way
  • Dealing with stress and everyday problems

Customer Service

22nd – 25th January - 9:30am – 4:30pm

Entry level qualification in Customer Service Skills

  • Personal appearances and behaviour
  • Communicating appropriately
  • Legislations within a workplace
  • Answering customers questions effectively
  • Simulate role play

Job Search Success

25th January – 7 th February - 9:30am – 4:30pm

Level 1 qualification helping prepare you for re-entering employment

  • How to create, tailor and upload a CV
  • Searching & applying for a job
  • Improving Interview skills
  • Working as part of a team

Warehouse & Storage Principles

7th – 21st February - 9:30am - 4:30pm

Level 2 qualification to help improve your knowledge of working within a warehouse

  • How to receive & store goods
  • How to process orders & dispatch goods
  • The importance of safety, security & stock loss
  • Warehouse related health & safety


12th – 28th February - 9:30am – 4:30pm

This course covers all IT skills with 3 levels of qualifications

  • Computer Basics
  • Using Digital Media
  • Internet & Email
  • Word Processing
  • Spreadsheets
  • Presentations

Health & Social Care

28th February – 23rd March - 9:30am – 4:30pm

Level 1 qualification to help gain knowledge with the principles & values of the care sector

The importance of person centred care
Health & Safety in a care setting
Awareness of safeguarding
Learning difficulties & understanding Dementia


External Website: More details about learndirect and *FREE COURSES* January to March Course Schedule 2018



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