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*FREE COURSES* February Schedule 2018


Functional Skills for Employment - English

6th February

13th February

20th February

27th February

9.30am – 2.30pm

Entry Level 3 to Level 2 Qualification – Also offered to people in employment

• Use basic language and writing skills for everyday use
• Write in different formats and know what is appropriate to use in different situations
• Read a variety of texts and identify information from them including reading techniques
• Speak and listen in a variety of capacities depending on the level of English undertaken including discussions and presenting skills

IT Skills for Everyone

6th February
13th February
20th February
27th February

9.30am – 2.30pm

This course covers all IT skills with 3 levels of qualifications

• Computer Basics
• Online Basics
• Using Digital Media
• IT Security
• Internet and Email
• Word processing
• Spreadsheets
• Presentation
• Improving productivity using IT

Skills For Everyone - PSS

5th February – 8th February
26th February – 1st March
9.30am – 2.30pm

Level 1 Qualification to give everyone everyday skills

• Developing personal confidence
• Plan finances using Universal Credit
• Advantages and disadvantages of borrowing money
• Different types of behaviour
• Using feedback in a positive way
• Dealing with stress and everyday problems

Functional Skills for Employment - Maths

5th February - 2nd March
9.30am – 2.30pm

Entry Level 3 to Level 2 Qualification – Also offered to people in employment

• Improve essential numeracy skills for everyday uses
• Apply the skills to real-life and theoretical situations
• Combine basic functions to address more complex mathematical reasoning
• Interpret and communicate solutions to multistage practical problems in familiar and unfamiliar contexts

Customer Service 

12th February – 16th February

9.30am – 2.30pm

Entry Level 3 Qualification in Customer Service Skills

• Personal appearances and behaviour
• Communicating appropriately
• Legislations within a workplace
• Answering customers questions effectively
• Simulate role play


19th February – 28th February

9.30am -4.00pm

Level 1 qualifications to support people in a career in the Retail Industry – Employer visit with Vacancies

• Understanding the importance of customer care and satisfaction and how this goes on to encourage customer brand/loyalty
• Understanding the range of retail operations and supply chains
• Understanding health and safety in relation to the business
• Know the characteristics of effective team working
• Understanding the principles of stock control
• Understanding the selling process
• Elements of the course will touch on the personal development that can help both in and out of the workplace
• Understanding the effect the retail sector has on the economy and why retailers do what they do

Work Skills For Employment

19th February – 23rd February

9.30am – 2.30pm

Level 1 Qualification to support with getting a job

• How to create, tailor, send and upload a CV
• Searching for a job
• Applying for a job, including using Universal Job Match
• Improving Interview Skills, hints and tips
• Health and Safety in the workplace
• Working as part of a team and effective communication


22nd February – 7th March

9.30am – 4.00pm

Level 2 qualifications to support people in a career in the Warehousing Industry

• How to receive and store goods and materials
• How to process orders and dispatch goods
• The importance of safety, security, and stock loss  through theft and damage
• How to deliver effective customer service
• Warehouse related health, safety, security and legislation
• How to be an effective team worker


External Website: More details about learndirect and *FREE COURSES* February Schedule 2018



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